Terms & Conditions

1. These terms and conditions set out the complete agreement between you and firstchoiceelectrical.co.uk in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:

2. The owner of this web site is firstchoiceelectrical.co.uk for postal enquiries or confirmation of this statement please submit a request for our address by email.

3. Your contract for services made through this web site is with firstchoiceelectrical.co.uk, and you undertake that all goods and services are for your own private use only.

4. E-mail is the agreed means of communication between you and firstchoiceelectrical.co.uk, however where you have provided an alternative means of contact such as a Telephone number, we will endeavour to contact you by the fastest method where deemed necessary to facilitate your requirements.

5. A confirmation e-mail containing all relevant information concerning your contract if agreed, amounts to an acceptance by firstchoiceelectrical.co.uk of your offer to buy services from firstchoiceelectrical.co.uk or a third party supplier that is engaged on our behalf by firstchoiceelectrical.co.uk. firstchoiceelectrical.co.uk are free to withdraw from a prospective contract at any time prior to this acceptance.

6. Before confirming an order, firstchoiceelectrical.co.uk terms and conditions can be easily viewed. These terms and conditions shall apply when firstchoiceelectrical.co.uk accepts your order. They shall supersede any and all other conditions, understandings, commitments, agreements or representations relating to your serive order purchase. firstchoiceelectrical.co.uk advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by firstchoiceelectrical.co.uk.

7. You must check that the details on this confirmatory e-mail (or other contract notification) are correct as soon as possible and you should print out and save or keep a copy of it.

8. After a work order has been processed, firstchoiceelectrical.co.uk will not pass on your personal or credit or debit card details to any third party.

9. You undertake that all details you provide to firstchoiceelectrical.co.uk for the purpose of ordering or purchasing goods and services are correct. You also undertake that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

10. If there are any changes to the details supplied by you it is your responsibility to inform firstchoiceelectrical.co.uk as soon as possible.

11. Once firstchoiceelectrical.co.uk receives notification from you that you wish to withdraw from the contract in accordance with terms and conditions any sum debited to firstchoiceelectrical.co.uk from your credit or debit card in relation to your order will be re-credited to that card account as soon as possible and the goods you wish to return are received by firstchoiceelectrical.co.uk in the condition that they were in when delivered to you.

12. firstchoiceelectrical.co.uk does not accept liability for any errors and omissions. firstchoiceelectrical.co.uk reserves the right to change information, specifications and descriptions of listed products and services. firstchoiceelectrical.co.uk will attempt to correct errors and omissions as soon as possible after being notified of them. Please feel free to contact us about a suspected error at orders@firstchoiceelectrical.co.uk.

13. In the unlikely event that you receive goods or services which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated in the order form, firstchoiceelectrical.co.uk shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount paid for the goods in question provided that you notify firstchoiceelectrical.co.uk of the problem in writing within ten working days of delivery of the goods.

14. firstchoiceelectrical.co.uk will only be liable for the direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.

15. firstchoiceelectrical.co.uk do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of products or services purchased from firstchoiceelectrical.co.uk.

16. Credit and debit cards are debited before items are shipped by firstchoiceelectrical.co.uk. All prices include taxation where applicable.

17. If parts are unavailable and the current stock status is approximate. firstchoiceelectrical.co.uk are not able to supply dates for our suppliers. Where a delivery time has been displayed on our website for goods not in stock, the delivery time displayed is our estimate based on information provided to us by our supplier.

18. The period stated you will receive your order is estimated and therefore not exact. Goods will be sent to the address given by you in your order and stated in any Order Confirmation. Please note that your orders may be sent out to site in full or in instalments.

19. From time to time firstchoiceelectrical.co.uk may engage a third party to fulfil orders, a contract for the sale of these products will be made between the third party supplier and yourself.

20. All content on this site is protected by UK and international copyright and other intellectual property laws. No part of the site may be copied, reproduced, distributed, redistributed, modified or performed without prior consent by firstchoiceelectrical.co.uk.

21. It is a crime to use a false name or a known invalid credit card to order. We will notify the authorities if anyone is caught wilfully entering an erroneous or fictitious order.

22. firstchoiceelectrical.co.uk advises that you read all information on this web site. You are responsible for reading all information on this web site fully.

23. If any of these individual and specific terms are held to be invalid or unenforceable, those specific terms will be struck out and the other terms remain.

24. The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside the seller's reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, fire, failure of any communications, telecommunications or computer system, and the Seller shall be entitled to a reasonable extension of its obligations.