At firstchoiceelectrical.co.uk we are committed to observing the principles of data protection and preserving the privacy of all our customers. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
When you order products from firstchoiceelectrical.co.uk, you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. The details we hold will be accurate and correct. You can check the information we hold about you by emailing us and requesting any such information held. If you find any inaccuracies we will delete or correct inaccuracies promptly.
We do not tolerate spam and will never pass your details onto any third party. We do not send unsolicited emails to individuals who have not been a customer of ours or who have asked to opt-out of email correspondence.
Your information will enable us to deal efficiently with any requests you submit to us and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or new products.
The information you provide to us will be held on our computers in the UK and will not be accessed by or given to any staff working outside the UK or third parties who act on our behalf for any purpose. Restricted Access will only be granted to those parties that, process information, fulfil and deliver orders or those organisations vetted by us that process credit card payments securely on our behalf.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we store on your computer. Our system will issue cookies by default to your computer when you log on to the site, you can however disable Cookies and our site will still function normally. Cookies make it easier for you to log on to and use the site during future visits. We do not monitor website traffic and only use Cookies to personalise the content of the site for you and to make sure that an active session is limited to 20 minutes for your security, thus our cookie expires after 20 minutes after you last visited a page on our website. You may set up your computer to reject cookies by following the instructions in its control panel, in this case, you will still be able to use all features on our site.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. No Credit Card details are stored on our servers or outside of our servers in any form, format or on any backup facility.
Any changes to our privacy policy in the future will be posted on our website at www.firstchoiceelectrical.co.uk, where appropriate, we will notify any existing account holders through e-mail.
All sensitive transaction information passed between the www.firstchoiceelectrical.co.uk website and our hosting company Catalyst2 systems is encrypted using 128-bit SSL certificates. No card-holder information is ever passed unencrypted.
Although we strive to protect such information, www.firstchoiceelectrical.co.uk cannot absolutely ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we will take all reasonable steps to preserve the security of the information in our own systems. We regularly review developments in security and encryption technologies.